Jaime Calaf

Practical notes on work, leadership, and getting things done.

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Operations

Operations

While Others Compete, Own Your Corner

Competition can become a race to the bottom. The key is to find organizations whose products or services are hard to copy, difficult to replace, and more valuable the longer customers use them.

Operations

The P385 Inherits SIG's Trust Debt

A new pistol doesn't reset a reputation. SIG's P385 may prove a very good pistol, but it enters a market that remembers the P320. What SIG needs now is customers who believe it will tell them early, protect them first, and fix it completely.

Operations

Revenue Ain't Shit

Revenue is easy to flaunt. Profit is harder to explain — and that's exactly why most gurus won't talk about it.

Operations

"Please Let Me Know Your Thoughts"

Most workplace communication fails not because of the tools — but because of how we use them. "Let me know your thoughts" is not a close. It's a postponement.

Operations

The Problem Solver's Trap

You know you're a problem solver when your bosses stop going to your peers and make you the de facto person for almost everything. This is a two-edged sword—and why organizational fit matters more than you think.

Operations

AI Didn't Take Your Job—Bad Business Did

The next time an expert tells you AI is taking all the jobs, remember this: it's far more likely the economy is struggling and businesses are bleeding out. We'd all rather be told it's about technological advancement than face the reality of poor management and a stagnant economy.

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